Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Isca Marine Engineering Ltd, based in Exeter, Devon, UK, collects, uses and protects your personal data when you visit iscamarine.co.uk or contact us through the website. We collect only what we need, use it only for the purpose it was given, and do not sell it to anyone.

1. Who we are

Isca Marine Engineering Ltd is a marine engineering consultancy based in Exeter, Devon, UK. For the purposes of UK GDPR, Isca Marine Engineering Ltd is the data controller for personal data collected through this website.

Contact: hello@iscamarine.co.uk

2. What data we collect and why

Enquiry form submissions
When you complete the contact form on this website, we collect your name, company name, email address, phone number, and the content of your message. We use this information solely to respond to your enquiry. The legal basis for processing this data is legitimate interest — you have contacted us to discuss a potential project and we need your details to respond.

Analytics
We use Google Analytics (via Google Site Kit) to understand how visitors use this website. This collects anonymised data about pages visited, time spent on the site, and general location (country/region level). No personally identifiable information is collected through analytics. The legal basis is consent, which you provide or withdraw via the cookie banner when you first visit the site.

Cookies
See our Cookie Policy for full details of the cookies this site sets.

3. How long we keep your data

Enquiry form data is retained for up to 24 months from the date of submission, or until you ask us to delete it. If your enquiry leads to a commercial engagement, we may retain relevant correspondence for up to 6 years in line with standard business record-keeping requirements.

Analytics data is retained in accordance with Google Analytics’ standard retention settings (26 months by default).

4. Who we share your data with

We do not sell your personal data. We share it only with the following third-party services that help us operate the website and respond to enquiries:

• Google Analytics / Google Site Kit — website analytics (Google LLC, US). Google’s privacy policy: policies.google.com/privacy
• Complianz — cookie consent management (Complianz B.V., Netherlands)
• IONOS — website hosting (IONOS SE, Germany)

All third-party processors are required to handle your data in accordance with UK GDPR.

5. International transfers

Google Analytics may transfer data outside the UK to the United States. Google LLC participates in the EU-US Data Privacy Framework and applies Standard Contractual Clauses where required. We do not otherwise transfer your personal data outside the UK.

6. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for analytics at any time via the cookie banner
• Object to processing based on legitimate interest
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at hello@iscamarine.co.uk. We will respond within 30 days.

7. Security

Your data is stored securely. The website uses HTTPS encryption for all data in transit. We do not store payment information — no financial transactions take place through this website.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this policy or how we handle your data:

Email: hello@iscamarine.co.uk
Address: Isca Marine Engineering Ltd, Exeter, Devon, UK